Email communication tips, etiquette for clients, customers

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Email communication tips, etiquette for clients, customers

Postby admin » Thu Apr 01, 2010 10:59 pm

How many times have you received a rambling and incoherent email? How many times have you hit “Delete” because you have no idea what the person wants and no time to sort through the long message?

The truth is that people don’t have time for long emails, and they don’t have time to try to find out exactly what you want. You have to tell them, in as short an email as possible.

Misunderstandings are also a problem, because of the nature of email. People are often ambiguous, and their messages are interpreted differently than they intended, leading to a waste of time and energy.

Communicate clearly and concisely with the following rules :

http://wanni.wordpress.com/2008/01/23/7-rules-for-communicating-clearly-and-concisely-in-email/

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