Online transactions

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Online transactions

Postby Swathi1686 » Sat Jan 10, 2009 5:20 pm

There is no longer anything that is not available online. From books to music to your groceries on the net, you actually never need to leave your house. Whether that is a good thing or a bad thing is yet to be decided. Indian users are still not very open to e-commerce due to the feeling that such transactions are not completely secure. However it is evident that this is changing and hence, the ever growing number of portals through which you can buy anything and everything.

Is this ease of purchase decreasing our interest in social interactions? Do we no longer have the stamina to after a days works to go buy some milk and bread? Is it an advantage or a security breach to have such commerce sites making our lives 'easier'??

Concerns about online transactions - Indian consumer mindset

Postby bullishOnWeb2.0 » Sat Jan 10, 2009 6:47 pm

No doubt that the convenience of e-commerce is here to stay. But when it comes to online payments, in India, the cash-on-delivery option is still a preferred choice over other options. "Item-nahi-aaya-to? / paisa-leke bhag gaye to?" (What if I don't receive my item) concern is still very dominant among Indian netizens.

For services that cannot use cash-on-delivery model, net banking (where you are re-directed to your bank website), or PaisaPay (Indian version of PayPal) are preferred over directly keying in the credit card details.

The good news is that cyber crime can be cracked down relatively easily, and almost certainly if the amounts involved start to get bigger.

Internet and social life of netizens

Postby admin » Tue Jan 13, 2009 10:31 pm

I agree with Swathi's allegation that the proliferation of online services is affecting our social interactions. Before the internet era, a person would (out of need) socially interact with several people viz. the banker, the clerk at the railway booking center, travel agent, the clerk who accepted the utility bills, and so on. Today, interactions with such people have dwindled a lot.

The amount of time spent online has also gone up significantly, per a recent study. This decreases the available time for outdoor activities.

However, social communities like Orkut, Linked-In, special interest groups have opened up new avenues for social interactions. And, it would be more appropriate to say that, today, social interactions have become more voluntary and mutual-interest-driven, than need-based.


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